Insights by Miles Harrop
Empowerment BlogThe Thing About Replacing Your Lost Customers
“To make up for the loss of one existing customer, companies have to acquire three new customers.”Harald Fanderl: Mckinsey This is a quote from one of my morning newsletters. Although I am writing this in August 2023 it could have been from any newsletter over the...
A Low Closing Rate is Not Always About Closing Skills
Sales professionals often get the blame for a lot of things in some businesses. Overselling, not selling enough, discounting too much, not doing statistics, and not doing statistics (did I just mention statistics twice?). But I am not sure that sales professionals can...
Healing The Poorly Sales Pipeline and Path to Purchase
Healing The Poorly Sales Pipeline and Path to PurchaseMiles Harrop | Business and Sales CoachMarch 12, 2023How is your pipeline looking? That's the question that has launched so many sales coaching conversations and so many sales meetings. You may be a reluctant...
What on Earth is a Brain Profile?
Aren’t all brains essentially built the same way? Can all people be treated and managed in the same way? Are there unique ways in which some people use their minds and brains? The Neethling Brain Instruments (NBI®) is a highly practical and groundbreaking set of...
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